Stories From the Field
- A Tribute to Howard Reese (January 3, 1944 - April 8, 2022) (04/08/22)
- Scaffolding Saves the Day (09/20/21)
- Reputation for Honesty & Integrity (07/16/21)
- We Leave Your Masonry Restoration Project Debris Free (06/18/21)
- Window Lintel Replacement Work in East Lakeview (05/28/21)
- An On-going Commitment to Safety (04/24/21)
- AAA-1 Masonry Goes International (04/01/21)
- Quality Work That Will Last For Generations (12/10/20)
- The End of the Work Season Approaches (11/20/20)
- Exceptional Masons Produce Exceptional Masonry Work (09/24/20)
- Changing of the Season (03/08/20)
- The Seasonality of the Masonry Restoration Trades (12/20/19)
- AAA-1 Masonry In A Nutshell (11/20/19)
- No Project Too Big or Too Small (11/08/19)
- What Sets Us Apart (10/19/19)
- Heavy-Duty Vinyl Tarpaulins - An Affordable Means of Stopping Water Infiltration Through Your Masonry Walls (10/01/19)
- Glass Block Windows (06/12/19)
- The Impact of Our Erratic Spring Weather (05/10/19)
- Many (Skilled) Hands Make Light Work (04/19/19)
- Recipient of the 2018 Angie’s List Super Service Award (03/15/19)
- Prohibition-Era Building Materials (01/31/19)
- Recipient of the 2017 Angie’s List Super Service Award (02/01/18)
- Repairing Mortar Joints in Lakeview (08/27/17)
- What's That Haze On My Bricks? (08/15/17)
- Grinding & Tuckpointing (07/14/17)
- Some Thoughts About Safety (#5 in a Series) (03/15/17)
- Masonry Restoration Work & Cold Weather Considerations (#2 in a Series) (02/13/17)
- Masonry Restoration Work & Cold Weather Considerations (#1 in a Series) (01/20/17)
- An Industry In Growing Demand (12/20/16)
- Some Thoughts About Safety (#4 in a Series) (07/28/16)
- "High Quality" Masonry Sealers (06/20/16)
- Personal Protective Equipment (PPE) (05/18/16)
- Chimney Restoration in Hinsdale (04/30/16)
- Ask the Hard Questions (04/16/16)
- Masonry Restoration Case Study (04/06/16)
- Unique Flashing Detail (03/21/16)
- Valentine's Day Truth (02/14/16)
- Happy 30th Anniversary to Frank Kruk! (02/04/16)
- Some Thoughts About Safety (#3 in a Series) (01/20/16)
- Masonry Restoration at Second Church of Christ, Scientist (12/28/15)
- Expression of Gratitude (12/11/15)
- The Importance of Conducting Annual Inspections (11/25/15)
- Proper Site Protection Worth Every Cent (11/05/15)
- Former Dairy Undergoes Masonry Transformation (Part 2) (10/31/15)
- Unusual Brick Discovered (09/30/15)
- New Parapet Wall Project in East Ravenswood (09/16/15)
- Former Dairy Undergoes Masonry Transformation (Part 1) (07/14/15)
- Some Thoughts About Safety (#2 In a Series) (07/02/15)
- Some Thoughts About Safety (#1 In a Series) (06/29/15)
- Enduring Masonry in Oak Park (06/20/15)
- Whatever the Job Requires! (06/15/15)
- Residential Chimney Project in Glencoe (06/02/15)
- AAA-1 Masonry & Tuckpointing is Your Restoration Company (05/09/15)
- Restoring Fourth Presbyterian Church's Historic Fountain (04/06/15)
- Water Leaks – Sound Familiar? (01/15/15)
- Some Thoughts About Safety & Insurance (12/11/14)
- Why Temperature Matters At This Time of Year (11/11/14)
- Kudos to Frank Kruk (09/15/14)
- Counting My Blessings! (07/31/14)
- Your Brick Structure Can Last Another 100+ Years with Preventative Maintenance (07/08/14)
- Masons Are Like Farmers (06/13/14)
- Look Up! (05/28/14)
- Bring Your Child to Work Day (04/24/14)
- AAA-1 Masonry & Tuckpointing Receives BBB's 2013 Complaint-Free Award (02/28/14)
- Heavy Duty Tarps: Effective, Durable Solution for Winter Leaks (02/18/14)
- Why Weather Matters (01/27/14)
- A Few Thoughts About Quality (12/10/13)
- If You Build It Right the First Time... (09/01/12)
- More Common Than You Think (07/06/12)
- Flashing or Through-Wall Flashing (05/05/12)
- Extensive Edison Park Office Project (Underway) (04/24/11)
- Wright Chimney Restoration (03/15/11)
- Lincoln Park Residential Restoration (09/09/10)
- Critical Facade Inspection Work (08/15/10)
- Residential Chimney Rebuild (07/01/10)
- Vehicular Impact With Building (07/20/09)
- Taken For A Ride (06/15/09)
- Chronic Water Damage (05/10/09)
- Brick Wall Repair (11/15/08)
Stories From the Field
Post: Expression of Gratitude
Friday December 11, 2015
We often receive expressions of gratitude and thanks from our clients. Usually these come in the form of hand-written notes and glowing reviews on social media sites like Angie's List. We try our very best to exceed client expectations, which helps to explain why we perform hundreds of masonry restoration projects every year for condominium associations, property management companies, home owners, REITs, schools, and places of worship. Once in a while, though, the gratitude we receive really bowls us over; case in point:
This week project manager extraordinaire, Dan Kruk, returned to the office all smiles. One of his clients had been so impressed with the quality of the two-month-long parapet wall project just completed at her condominium building that she baked cookies for all of the masons! Wow! What a wonderfully personal and heartfelt expression of gratitude. (And, yes, those cookies were delicious!)
For work done right the first time, give us a call at 773-622-7300 (City) and 847-491-9700 (Suburbs). We'll do our best to make your experience a pleasant one (cookies optional).
-Rob